InfusionPoints, LLC, your secure business solutions provider, is pleased to announce that it has successfully implemented and passed the auditing requirements for ISO 9001:2008 and has been granted a certificate of registration effective October 31, 2013.

The ISO 9001:2008 international standard is one of the most widely adopted and requires that the organization’s procedures, policies, and processes ensure consistency in the quality of the services and or products that it provides to its customers. To achieve this certification InfusionPoints went through extensive evaluations of their Quality Management System records and documentation as well as management and employee interviews so successful certification assures customers that InfusionPoints is dedicated to service quality, customer satisfaction, and continual improvement. 

“Customers want to be confident that they are doing business with a qualified provider, one that will meet or exceed their needs and we are proud that now we can give them that confidence through this certification…” said Gary Daemer, CEO, “…it is solid evidence that we provide high quality services and that we, as a team are committed our customers.”

“I am very proud of our entire team,” Gary continued “…it is because of everyone’s hard work and commitment that we were successful.”

“It was definitely a team effort,” Brittany Daemer, Quality Assurance Manager agreed “because to us, achieving this certification was about more than just being certified, it was about utilizing the standard to improve for both the customers and for company efficiency and I believe we have successfully done just that. We have become a better service provider as well as a better company overall through this process.”

InfusionPoints  LLC has been certified under ISO 9001:2008 for Information Systems Consulting, Staff Augmentation, IT Implementation, Software Monitoring, Data Monitoring, Cybersecurity Architecture and Consulting, and IT Program Management.

To ensure continued compliance, InfusionPoints will be subject to a mandatory annual surveillance by PRI registrars, an ANAB accredited registrar.

InfusionPoints is further committed to continued understanding of advancing technologies and the ever changing needs of the market.