OpenText turned FedRAMP complexity into an actionable authorization plan.

OpenText, formerly Micro Focus, had scalable SaaS products built on AWS and wanted to expand its cloud service offerings for federal customers. The challenge was not simply technology. The team also needed FedRAMP expertise, compliant operations, documentation support, and U.S.-person support on U.S. soil.

The challenge

The legacy story describes a tight market window, a complex FedRAMP process, overseas development and operations teams, and the need for a dedicated partner that understood both FedRAMP and AWS infrastructure.

• Offset overseas production and operations with U.S.-based operational support.
• Navigate FedRAMP requirements without slowing product delivery.
• Build a practical path for compliant operations and long-term maintenance.
• Reduce the cost and friction of a drawn-out authorization effort.

The InfusionPoints approach

InfusionPoints worked with OpenText to define the authorization path, understand application-specific needs, and support a FedRAMP-ready operating model. The engagement combined advisory support, AWS infrastructure experience, control implementation, documentation, and managed security operations.

XccelerATOr helped automate required AWS service configurations and gave the OpenText team a clearer way to approach FedRAMP evidence, monitoring, and operating responsibilities.

The outcome

The case study positions the engagement around speed, focus, and practical execution. OpenText gained a clearer route to FedRAMP readiness, expanded federal market opportunity, and reduced the amount of compliance burden sitting directly on the product team.